Non Scheduled Maintenance Now Underway for Banco Falabella

Incident Report for Cleo Chile

Resolved

Hi team, we are pleased to inform you that the unscheduled maintenance conducted by Banco Falabella has been completed, and the payment method is now back to normal operations.

Thank you for your patience and understanding during this period.
Posted Oct 19, 2026 - 13:05 GMT-03:00

Identified

Hi team, we would like to inform you that Banco Falabella is currently undergoing unscheduled maintenance. During this time, you may experience intermittent issues with the payins service related to this payment method.

Please be assured that we are closely monitoring the situation and will update you as soon as the service is fully restored.

Thank you for your understanding, we appreciate your patience.
Posted Oct 19, 2026 - 01:07 GMT-03:00
This incident affected: Chile: Deposits (Banco Falabella).